Return policy and process:

We at C Products Defense, Inc. (CPD) have the utmost confidence in our high quality.  CPD has earned the latest ISO 9001-2015 certification, along with the most stringent  quality control procedures at each step of magazine manufacture. On the rare occasion  CPD ships a defective product, we have the following return policy: 

CPD offers lifetime warranty against any raw material or manufacturing defect on all its  products. CPD accepts returns only if the product has not been tampered with and is  found to have a manufacturing defect.   

For returns, please contact our customer service department either by phone  (941-727-0009) or by email (info@dura-mag.com) for an RMA numbered form to be  emailed or faxed to the customer, printed and included with the return shipment. After  receiving the defective product, CPD at its sole discretion will replace the defective  product. Please allow 10 to 15 business days for replacement after CPD receives the  defective product, depending on availability.